Privacy Policy

1. Introduction

  • We are committed to safeguarding the privacy of Constructive Coaching visitors and service users.
  • This policy applies where we are acting as a data controller with respect to the personal data of visitors and service users of constructivecoaching.com and where we determine the purpose and means of the processing that personal data.
  • By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
  • In this policy, “we”, “us” and “our” refer to Data Controller. See section 9 for Data Controller details.

2. How we use your personal data

2.1 In this Section 3 we have set out the general categories of personal data that we may process, the purposes for which we may process personal data and the legal bases of the processing.

2.2 “Usage Data” – We may process data about your use of our website and services. The usage data may include your IP address, browser type, geographical location, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3 “Service Data” – We may process the personal data such as first name, last name and email address you provide in the course of the use of our services. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services and communicating with you. The legal basis for this processing is consent.

2.4 “Notification Data” – We may process information that you provide to us for the purpose of subscribing to our email notifications, blogs and/or newsletters. The notification data may be processed for the purposes of sending you the relevant notifications blogs and/or newsletters. The legal basis for this processing is consent.

2.5 “Correspondence data” – We may process information contained in or relating to any communication that you send to us. The correspondence data may include the communication content and metadata associated with the communication.  Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3. Providing your personal data to others

3.1 We do not sell or give your data to any third party except where such disclosure is necessary for compliance with a legal obligation to which we are subject.

4. International transfers of your personal data

4.1 We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

5. Retaining and deleting personal data

5.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.2 The personal data we will retain is your name and email address.

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

7. Your rights

7.1 Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;

the right of access;

the right to rectification;

the right to erasure;

the right to restrict processing;

the right to data portability;

the right to object; and

the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

8. About cookies

8.1 We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website.  Cookies do not typically contain any information that personally identifies a user.

8.2 We use cookies to analyse the use and performance of our website and services.

8.3 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.  Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

8.4 Blocking all cookies will have a negative impact upon the usability of many websites.

9. Our details and Data Protection Officer

9.1       This website is owned by Entheos Coaching Limited T/A Constructive Coaching which is registered in England and Wales under registration number 4653670, and our registered office is at 3 Mayfield Drive, Exmouth, Devon EX8 2HD

9.2       Our data protection officer is Paul Fox, who can be contactable by any of the below methods.

a. By post, at the above address.
b. Using our website contact form – http://www.constructivecoaching.com/contact/
c. By telephone, on the contact numbers published on our website
d. By email, using the email address published on our website.