The light-bulb conversation went like this. ME: “How can I help?” MD: “Sigh. I don’t know Paul. What I do know though is this. I seem to spend most of my time picking people up, (good people) when they are down, reminding them of the big picture, refocussing them when...
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The last thing I want to hear when I’m down is that I’m down. The first person to know that they are struggling is the person struggling. The Project Team or the delivery partner organisation likewise know when the heat is on – they don’t need a kick, they need...
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The (first) 15 Minute Induction. There is the distinct danger we over egg and complicate someone’s first day with tortuous induction routines. Everything from the company structure to where the back up tea bags are kept. As the boss, you need to get in there real quick and set the...
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A smart CEO once said to me management have a tendency to ‘chase the torch light’. Shine an enticing opportunity or challenge on the wall and they’ll be mesmerised and knee jerk react to the stimuli. (E.g. A sexy project, new workstream, sector, threat or initiative). Harsh, but it goes...
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dil·i·gence -noun. Constant and earnest effort to accomplish what is undertaken; persistent exertion of body or mind. I have two terrible confessions to make. ..that might have me struck off the HR Xmas card lift and may raise the eyebrows of a few of my best customers: I’m not singularly...
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