Remote working requires managers to focus on staff productivity and outputs. Focusing (effectively) on productivity requires excellent objective setting – ‘What gets measured gets done’ right. An objective focused culture supports an emphasis on Accountability. (‘We both agree this is what is required and we both agree on the Accountability...
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One of, if not the the most commonly occurring ‘reasons to work on the Programme Team’ that I receive is…. “Right, we need to break down some barriers here…’ I’ll agree and nod my head sagely, as I ‘know’ that to question that narrative is a battle that is not...
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Anecdotal maybe, but what I have observed over the last 12 months is those who have been most successful in this pandemic are those who have surrendered to reality and embraced the situation. Or, to put it another way, they stopped resisting or ‘wishing it to be different’. Cliche maybe,...
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Wrestling with our conscience is an indicator: You are upset with the difficult decision you had to make and how that might impact other real life human beings. It means you are reflecting on whether or not you have made, or about to make decisions that grind with your ethics...
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Virtual back to back meetings are now common place – ALL day long for some. Most virtual meetings are formal communication and about pressing business matters. Folks log off one Zoom call and go directly to the next – not a minute to spare. That could be seen as a...
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Have you ever considered thanking someone who is pushing your buttons? Why? Because when someone is pushing our buttons, we are learning where those buttons are and when we locate them, we can stop them holding power over us. Then we can begin to uninstall them. That is what pressed...
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Understandably (and with honorable intent) some folks are wrestling with unpleasant decisions they are ‘compelled’ to make just now. Furloughing, redundancies, cost cutting and the raft of other tough calls. What creates a lot of (unnecessary angst) is the assumption that this decision will wreck, upset, upend, finish or ruin...
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“It is critical that we talk about ‘how we open part of economy safely’ rather ‘than health vs economy’”. CBI spokesperson April 2020 That was a very interesting signpost / message from the CBI (Confederation of British Industry) – both from an informative point, its inherent message and in the...
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My eternal optimists prediction of the new normal – that lies totally within our grasp: Social Value will become part of who we are – not perhaps a tick box. We will understand the beauty of collaborating with our fellow humans for a purpose bigger than ourselves. Virtual platform are...
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Talking to customers right now, just talking to anyone in fact reveals a scary vagueness about endless future state possibilities. Unless, you keep it real simple and recognise one truth… ‘This too will pass’. We will know its passed because our Prime Minister (of the time) will give the all...
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