There is acknowledging the past and indulging the past. Acknowledgement looks like a space where people can speak their true feelings: “I was hurt, I don’t think you appreciate how low I felt”. “We really dropped the ball, we see how it impacted you, we are sorry”. I felt sidelined,...
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To hold to account. Dictionary definitions: ‘To require a person to explain or to accept responsibility for his or her actions; to blame or punish someone for what has occurred’. ‘To consider someone to be liable or responsible for something. In other words, they will have to answer (e.g. to a...
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However much we are committed to being self reliant, self starting, resilient, self generating and personally accountable for as much of our life direction as possible, we are still intensely vulnerable creatures, wholly at the mercy of the kindness of others for our ultimate happiness and success. We all need...
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(Quote From: A Death in Belmont by Sebastian Junger) Rationally, we have nothing to fear from, and everything to hope for from the truth. Except humans aren’t that rationale. We wrestle with wanting to tell the truth and the fear of what that might create. The longer we wrestle, the...
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“These two are having a personality clash, what shall we do? You my friend, manager extraordinaire, don’t do anything. The inference in the question above is that we intervene like a parent, pull the scrapping kids apart and walk away… until the next scrap. (Dealing with effect here, not tackling...
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If Trust is so important a foundation of productive relationships how come we often are ‘waiting’ for the ‘other’ to give it out before we pass it back? With Trust and Teams, we can either be an active participant in building its currency – or be a passive bystander hoping...
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Folks in transition to a more senior role can wrestle with equating their ‘strategic efforts’ as ‘real work’. That’s a self-created problem resulting in disappointment, loss of confidence and the retreat back to the comfort zone of the tactical busy busyness. Evidence of progress and the result of effort is...
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Have you too noticed a variety of industry figures who’ve been making a rallying call for ‘Disruptor’s’ in the supply chain (Network Rail, Mark Farmer et al). At first glance it looks like ‘disruption’ is a thing or a special type of person. For clarity – its neither thankfully. I...
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It seems most everyday is judgement day. But not the celestial celebrity version. More of a quiet, behind the scenes, draining the living daylights out of the Team Trust commodity. In the particular Team I’m referencing for illustration, there was a consensus that one of the commercial players was an...
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The Empathy Course literature promises so much; nail these two definitions and you’ll qualify for the empathy badge: Empathy is simply recognising emotions in others, and being able to “put yourself in another person’s shoes” – understanding the other person’s perspective and reality. To be empathetic, you have to think...
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