Understandably (and with honorable intent) some folks are wrestling with unpleasant decisions they are ‘compelled’ to make just now. Furloughing, redundancies, cost cutting and the raft of other tough calls. What creates a lot of (unnecessary angst) is the assumption that this decision will wreck, upset, upend, finish or ruin...
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To hold to account. Dictionary definitions: ‘To require a person to explain or to accept responsibility for his or her actions; to blame or punish someone for what has occurred’. ‘To consider someone to be liable or responsible for something. In other words, they will have to answer (e.g. to a...
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“These two are having a personality clash, what shall we do? You my friend, manager extraordinaire, don’t do anything. The inference in the question above is that we intervene like a parent, pull the scrapping kids apart and walk away… until the next scrap. (Dealing with effect here, not tackling...
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Oh the painful irony. The promotion ladder has been climbed and we’ve made it to ‘Leadership’. Damn. I’m here, and now my buddies, the folks I grew with… are over there. I still, deep down, want to be ‘one of the lads’ (sometimes lasses but mainly its the lads). It...
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Empowerment is the converse of compliance. Its purpose is increasing options rather than limiting them. Whereas compliance holds people accountable for following the rules, empowerment makes them accountable for their choices. The more empowered employees are, the more accountable they feel to deliver their results. The more accountable they feel,...
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