Understandably (and with honorable intent) some folks are wrestling with unpleasant decisions they are ‘compelled’ to make just now. Furloughing, redundancies, cost cutting and the raft of other tough calls. What creates a lot of (unnecessary angst) is the assumption that this decision will wreck, upset, upend, finish or ruin...
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Mannnnny Moons ago my Coach advised me that: ‘The problem the client brings to the call is never the real problem”. She has proved to be endlessly right. What to do. Start from a position of enquiry and curiosity that the person has not fully dug down to the source...
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When we can’t tell the client we don’t quite get what they want, so we plough on half cocked – they might think we are dumb? When we can’t ask the team for help as they’ll think we are a weak link. When we can’t mention someones great work, in...
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Just who is the smartest guy in the room? (male or female definitions apply) There are two types of smart guy in the room; the guy who is the smartest and the guy who is trying to be the smartest. Is Trying to be Leads with questions Leads with answers...
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“I argue very well. Ask any of my remaining friends. I can win an argument on any topic, against any opponent. People know this, and steer clear of me at parties. Often, as a sign of their great respect, they don’t even invite me.” Dave Barry, Pulitzer Prize-winning author It’s...
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The trouble with being an expert is that we become hell bent on proving how right our expert opinion is. And the trouble with having a mighty big fixed opinion is that it becomes impossible to hear a different point of view. Experts are good at clinging to a world...
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